We’re here to help
Have a question about an order, your shop, a partnership, or the street? Reach out and a real person will get back to you.
Email us
For general questions, press inquiries, partnerships, or help with your account, send a note to info@myshopstreet.com. We do our best to reply within 24 hours.
Send an emailCall us
Prefer to talk it through? Call (656) 222-1073 and leave a message — we return calls within one business day.
Call (656) 222-1073Message a shop
Questions about sizing, condition, shipping or a local handoff? Message the seller directly — it is usually the fastest way to sort out an order.
Open my messagesTrust & safety first
If your question is about a dispute, a return, a misleading listing, or an unsafe handoff, please read our trust and safety page before writing in — it explains what is covered, how to open a claim, and what evidence we need.
Read trust & safetyMyShopStreet is a peer-to-peer marketplace. Sellers own and ship their own items. For questions about a specific listing or order, messaging the seller directly is usually the fastest path.
MyShopStreet is operated by The House of Juarez LLC, 12915 Longcrest Dr, Riverview, FL 33579. Reach us at info@myshopstreet.com or (656) 222-1073.